Legal
Legal
Last updated: September 2026
Welcome to my space
I’m Mohamed Bouchaya, and Med is a short form of my first name, Mohamed, as well as the nickname I use to represent myself and my work online.
WithMedSpace is my personal space where I create, build, share, and offer things I believe are useful. This may include services, digital products, physical products, guides, resources, templates, educational content, and other projects I may create in the future.
Everything you find here is part of my work and my space.
This page explains how I handle your information, purchases, services, products, communications, refunds, and your relationship with me.
Contact: contact@withmed.space
1. About My Space
WithMedSpace is my personal online space.
Through this space, I may offer or share different types of work, including:
- Website and digital services
- Digital products
- Physical products
- Guides and resources
- Templates
- Educational content
- Downloads
- Courses or other learning materials
- Creative and digital projects
- Future products, services, or other projects
Specific products or services may have additional information, terms, instructions, pricing, or conditions shown on their own pages or during the purchase or booking process.
By using this website or purchasing something from me, you agree to use the website, products, and services in a lawful and respectful way.
2. Information I Collect
Depending on how you interact with my website, I may collect information such as:
- Your name
- Your email address
- Your phone number
- Billing information when necessary
- Delivery information when necessary
- Information you provide when contacting me
- Information related to your order, purchase, or service
- Information necessary to provide, maintain, and support my products and services
I do not intentionally ask for sensitive personal information unless it is genuinely necessary for a specific service and there is a lawful reason to process it.
3. How I Use Your Information
I may use your information to:
- Respond to your messages and questions
- Provide products and services
- Process and manage orders
- Deliver physical or digital products
- Provide customer support
- Communicate with you about your purchase or service
- Keep necessary business and transaction records
- Improve my websites, products, and services
- Send relevant updates about my work, products, services, guides, resources, or future projects where permitted by applicable law
I only use information for purposes that are reasonably connected to my work and your interaction with my space.
4. My Newsletter and Updates
If you subscribe to my newsletter, I may use your email address to send you updates related to my work and WithMedSpace.
Depending on applicable law and the way you interact with my products or services, your email may also be added to my mailing list after a purchase.
My emails may include:
- New products
- New services
- Guides and resources
- Website updates
- New projects
- Announcements
- Offers related to my work
I do not use my newsletter to promote unrelated businesses.
You can unsubscribe at any time by using the unsubscribe link included in my emails or by contacting me.
Where applicable law requires specific consent before marketing communications are sent, I will obtain that consent.
5. Your Information Is Not Sold
I do not sell, rent, or trade your personal information.
I also do not provide your information to other businesses so they can use it for their own marketing.
However, certain trusted technical or service providers may process limited information when this is necessary to operate my websites and provide products or services.
These may include providers for:
- Website hosting
- Payments
- Email and newsletters
- Shipping and delivery
- Analytics
- File delivery
- Website security
- Other technical services
These providers only receive information that is reasonably necessary for the service they provide.
6. Payments
Payments may be processed through third-party payment providers.
When you make a payment, the payment provider may collect and process payment information according to its own privacy policy and terms.
I do not intentionally store complete credit or debit card details on my own website.
I may retain transaction information such as your name, email address, order details, amount paid, and transaction records when necessary for customer support, accounting, legal, or business purposes.
7. Physical Products
If I offer physical products, I may need information such as your:
- Name
- Email address
- Phone number
- Delivery address
- Order information
This information may be shared with the relevant payment, fulfillment, shipping, or delivery providers when necessary to complete your order.
8. Digital Products
Digital products may include guides, templates, files, resources, educational materials, downloads, courses, or other digital content.
Unless otherwise stated, purchasing a digital product gives you a personal right to use the product for its intended purpose.
You may not resell, redistribute, publicly share, reproduce, copy, or commercially exploit my digital products without my permission, unless applicable law gives you a specific right to do so.
9. Services
I may provide website design, creative, consulting, digital, or other professional services.
The exact scope of a service may depend on the service page, proposal, agreement, or communication between us.
This may include details such as:
- Scope of work
- Price
- Deliverables
- Timeline
- Revisions
- Responsibilities
- Payment terms
- Other service-specific conditions
If we agree to additional terms for a particular project, those terms may apply to that project.
10. Refunds, Returns, and Making Things Right
I believe in fairness, honesty, and building trust.
As a general approach, I offer a standard 7-day refund or return period for eligible purchases.
However, the exact refund or return process may depend on:
- The type of product or service
- Whether it is physical or digital
- Whether a digital product has already been accessed or downloaded
- The condition of a physical product
- The nature of the issue
- The terms provided at the time of purchase
- Applicable consumer protection laws
If the law applicable to your purchase gives you additional or stronger rights, those rights will continue to apply.
Digital products
For eligible digital products, I generally consider refund requests made within 7 days of purchase.
However, access, downloading, or use of digital content may affect whether a refund is available, particularly where applicable law provides specific rules or exceptions for digital content.
Physical products
For eligible physical products, I generally consider returns or refund requests within 7 days of delivery.
Depending on the situation, the solution may include:
- A return
- An exchange
- A different size
- A replacement
- A repair
- A partial refund
- A full refund
If an item is damaged, defective, incorrect, or significantly different from what was described, please contact me as soon as possible.
Services
For services, refunds may depend on how much of the work has already been completed, the stage of the project, and the circumstances of the request.
I do not believe in one-size-fits-all solutions
Whatever the situation, contact me.
I believe in treating people fairly and building long-term trust rather than simply pointing to a policy and ending the conversation.
I will always listen to the situation, consider the circumstances, and do my best to make things right.
11. Intellectual Property
Unless otherwise stated, the content available through my websites and products belongs to me or is used with permission.
This may include:
- Text
- Designs
- Images
- Graphics
- Videos
- Logos
- Branding
- Digital products
- Guides
- Templates
- Website designs
- Original resources
- Other creative work
You may not copy, reproduce, redistribute, resell, or commercially exploit my work without permission, except where applicable law allows it.
12. Cookies and Analytics
My websites may use cookies and similar technologies.
Some cookies may be necessary for the website to function properly.
Other cookies may be used for purposes such as:
- Understanding website traffic
- Improving the user experience
- Measuring website performance
- Understanding how visitors use my websites
Where applicable, non-essential cookies and tracking technologies may require your consent.
You can manage your cookie preferences through the cookie preference tools available on the website.
13. Data Security
I take reasonable steps to protect the information I hold from unauthorized access, loss, misuse, or disclosure.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
I continuously take reasonable measures to maintain the security of my websites, systems, and services.
14. How Long I Keep Your Information
I keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Some information may need to be kept for longer periods when necessary for:
- Accounting
- Tax records
- Legal obligations
- Dispute resolution
- Fraud prevention
- Business records
- Customer support
When information is no longer reasonably necessary, I may delete or securely dispose of it where appropriate.
15. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights concerning your personal information.
These may include the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your information where applicable
- Complain to the relevant data protection authority
To exercise a privacy right or ask a question about your information, contact me at:
I will consider your request in accordance with the laws that apply to your situation.
16. Third-Party Websites and Services
My websites may contain links to or integrations with third-party websites, platforms, applications, or services.
These third parties operate under their own terms and privacy policies.
I am not responsible for the content, security, privacy practices, or availability of third-party websites or services.
Please review their policies when using them.
17. International Customers
My websites, products, and services may be available to people in different countries.
Because I work internationally, personal information may sometimes be processed or stored in countries different from the country where you live.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
Different countries may also provide different consumer protection and privacy rights.
Nothing on this page is intended to remove rights that cannot legally be excluded under the laws applicable to you.
18. Website and Service Availability
I work to keep my websites and services available and functioning properly.
However, I cannot guarantee that every website, page, product, service, download, or feature will always be available, uninterrupted, or error-free.
Temporary interruptions may occur because of maintenance, technical problems, hosting issues, third-party services, security incidents, or circumstances outside my reasonable control.
19. Changes to Products and Services
I may update, improve, change, replace, or discontinue products, services, features, content, pricing, or other parts of my work.
When appropriate, important changes will be communicated on the relevant website or product page.
Changes to a purchase that has already been completed will not remove rights that you have under applicable law.
20. Changes to This Legal Page
I may update this Legal page from time to time to reflect changes to my websites, products, services, business practices, technology, or applicable requirements.
The latest version will always be published on this page.
The date at the top of this page shows when it was last updated.
21. Contact
If you have any questions about this Legal page, your personal information, a product, a service, an order, a refund, or anything else related to my work, you can contact me directly.
Mohamed Bouchaya
Med
contact@withmed.space
I’m always happy to hear from you and will do my best to help.